Accessing the Merchant Portal

Contents

1. Create your account
2. Accessing your account

If you need to be added as a new user, contact your company's Administrator directly. If you can’t reach your Administrator or you're experiencing access issues, contact our Merchant Care Team.

Create your account

You can create your account using Google or your work email and password. In both cases, use the email linked to Affirm access. If your organization needs two-factor authentication, use Google to create an account.

To create an account with your email:

1. Enter your email address.
2. Enter a password with at least 8 characters.
3. Confirm your password.
4. Click Create account.

To create an account using Google:

1. Click Sign in with Google.
2. Choose your work Google account.

Note: If you want to use Google but your work email isn’t linked to it, click here to link them..

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Accessing your account

The Merchant Dashboard is in the sandbox environment and the live environment. The sandbox environment is for development and testing. Affirm activates the live environment after testing is complete.

Affirm will grant initial access to the Merchant Dashboard. After that, you’ll get an email invitation. In the email, click Access Merchant Dashboard.

Note: If you're asked to enter a phone number, this is the Affirm Customer login. You can’t sign in to the Merchant Dashboard here.

If you forget your password, click Forgot password? and follow the password recovery steps.

Once you sign in, you'll see our Merchant Portal.

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