Once a bankruptcy is confirmed, any payment plans included in the bankruptcy are in arrears. As such, no further action is needed or can be taken on a customer's Affirm account regarding any of these plans.
- The plans stay visible on the customer's Affirm account for informational purposes only.
- Affirm cannot request that customers make payments or accept payments whilst a bankruptcy is pending. As such, communications regarding their plans will stop.
- Once the customer's bankruptcy proceeding is completed, plans that were included in the bankruptcy will be updated as appropriate to reflect any change in status required.
- Customers with recent bankruptcies are generally not able to be approved for an Affirm payment plan.